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Managed IT Services Charlotte

As a cloud-first MSP, R3 provides modern IT services to our customers in Charlotte, NC. Our Charlotte-based customers receive modern IT solutions, cyber security services, and compliance solutions to help them stay ahead of the curve in today’s fast-paced business landscape.

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At R3, we’re proud to be your premier provider of Managed IT Services in Charlotte. Our cloud-first approach ensures that your business stays at the forefront of technology, receiving innovative solutions that keep you competitive in the bustling Charlotte metropolitan region.

We specialize in offering not just Managed IT Services, but a complete suite of IT solutions. From strategic IT Support to IT Consulting in Charlotte, we’re your trusted partner in all things tech. Our Managed IT Services deliver reliable, responsive, and cutting-edge IT support, ensuring your operations run smoothly.

When it comes to cybersecurity, our expertise shines. We offer top-of-the-line Cyber Security Services in Charlotte, safeguarding your digital assets from ever-evolving threats. In addition, our robust compliance support sets us apart. We go beyond the standard, providing compliance solutions such as ISO 9001, ISO 20000, ISO 27000, SOC 2 Type 2, and HIPAA compliance services, giving your Charlotte business the peace of mind and trust it deserves.

Our Strategic IT Consulting in Charlotte, led by our virtual CIO team, ensures that your technology aligns with your business goals. We help you make informed, strategic decisions that drive growth and innovation.

Ultimately, we are your one-stop shop for IT excellence in Charlotte, providing timely responses, robust cybersecurity offerings, compliance support that few MSPs can match, and expert strategic IT consulting. Choose R3 for the Managed IT Services and solutions that will propel your Charlotte business to success.

Our Services

Trust us to deliver the best-in-class MSP, security and compliance solutions that enable your team to work flexibly, while giving you the peace of mind that your business is always protected.

At R3, we are committed to delivering top-notch IT solutions specifically designed to propel Charlotte businesses to success. Our suite of services ensures that your IT infrastructure not only meets but exceeds industry standards, ultimately boosting your organization’s efficiency and productivity.

Managed IT Support Services

We can work as an extension of your existing IT department or serve as your entire IT department. Learn More

Managed Security Services

Cyber security services in Charlotte. We provide true security as a service, ensuring your people and systems are safe, secure, and compliant. Learn More

Governance, Risk, and Compliance

Use our Compliance as a Service (CaaS) services to future-proof your compliance, ensuring your approach is strategic rather than reactive. Learn More

Staff Augmentation

Charlotte's premier IT staff augmentation services. Fill the gaps in your team with our cybersecurity, technical, advisory, and security experts. Learn More

Strategic Technical Advisory Group (STAG)

Our dedicated IT executives (vCIO services) will oversee all IT operations and assist with your IT roadmap, budgeting, and more. Learn More

IT Project Services

Do you have an individual or set of IT project needs in the Charlotte area? Entrust a capable partner to carry out your IT projects seamlessly and ensure they match your business objectives. Learn More

See All Services

Benefits of Working with R3

Our Charlotte IT managed services and cyber security teams are responsive and proactively monitoring our customers in real-time. 

Timely Responses

Experience rapid problem resolution with our swift and responsive IT support. Our Charlotte-based team is always ready to assist, ensuring minimal downtime and maximum productivity.

R3 provides hands on IT support to its clients.

Robust Cyber Security Offerings

Protect your business from evolving cyber threats with our comprehensive cybersecurity solutions. We safeguard your digital assets, providing peace of mind in an increasingly digital world.

Compliance Services

Unlike most MSPs, we offer a wide range of compliance support, including ISO 9001, ISO 20000, ISO 27000, SOC 2 Type 2, HIPAA, and more. Stay compliant with industry regulations and maintain the trust of your clients and partners.

R3 provides hands on IT support to its clients.

Strategic Consulting

Our virtual CIO team in Charlotte provides strategic IT consulting services to align your technology with your business objectives. We help you make informed decisions that drive growth and innovation.

Download The Ultimate Guide To MSPs

Check out our free eBook, “The Ultimate Guide to Managed Service Providers (MSPs)

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CLIENTS Testimonials

Trusted by 1000+ customers

“We have someone who we trust and believe in when we call with a problem. To call an have someone who just talks to us a like a person. R3 follows through with everything they say they’re going to do.”

Amy Bayersdorfer

Caring Matters

“Whether doing business over the phone, via email, or in-person, it’s always the same, excellent customer service. As someone who has been in the customer service industry since the early 80’s, I appreciate when businesses own and recognize that their level of service will determine their success.”

Serwa Groves

Atlas Foundation

“R3’s ability to manage large and complex projects is easily a 10/10. And in regard to their experience and technical ability to keep our systems protected, we have been very satisfied. We see R3 as a partner and we trust them.”

Burak Ozsarac

Hamilton Associates

“An outstanding example of the level of detail and clarity for all R3 projects. The team made incredible progress on this critical project and most importantly – they completed it on-time.”

Rodney Sampson

American Petroleum Institute

“We went out to find a managed services provider, and with R3 it’s become more of a partnership. They have the best intentions for KDB and want KDB to succeed. It’s been more than we asked for when we started the process.”

Josh Gilman

Vice President of Information Technology, KDB Mechanical

FAQs

A managed services provider (MSP) is a company that provides outsourced, remote, IT support services. They manage an organization’s on-premise or cloud-based IT infrastructure and end-user devices and can provide support in a variety of ways. An MSP can be the entire IT department, or supplement an existing team, help with projects, or provide strategic guidance.

Using a managed service provider (MSP) streamlines IT operations, enhances security, and ensures proactive maintenance, enabling your business to focus on core activities and experience seamless technology support.

Select a managed service provider with proven expertise in your industry, a track record of reliable support, scalable solutions, and a commitment to tailored services aligning with your unique business needs.

IT outsourcing involves delegating technology functions to external experts, like a managed service provider, to handle tasks such as network management, cybersecurity, and support, freeing your internal resources for strategic growth.

Deciding to outsource IT depends on your business size, goals, and IT demands. Outsourcing can reduce costs and access specialized skills, but evaluate your needs and budget before making a decision.

Outsourcing IT can bring cost savings, expertise access, and efficiency gains, but potential downsides include reduced control and communication challenges. When reviewing an MSP, make sure you understand how they communicate and how they will work with your team so that you feel comfortable that you’re working with a partner and not just a vendor.

IT service management focuses on designing, implementing, and managing IT services according to best practices and standards. Service delivery, on the other hand, refers to the process of providing these IT services to end-users, ensuring they receive effective support and solutions.

Partner with R3 to experience the benefits of working with an MSP that puts your security and compliance needs first.

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Charlotte Managed IT Services