Mimecast: A Comprehensive Guide for Businesses and IT Managed Service Providers

As businesses continue to rely heavily on digital communication channels, they also become increasingly vulnerable to cyber-attacks, data breaches, and other security threats. Therefore, it is crucial for organizations to have a reliable and robust email management system that can protect their sensitive information and ensure uninterrupted communication. Mimecast is a leading email security and management software that can help businesses of all sizes achieve these goals. In this article, we will explore what Mimecast is, why businesses should use it, which type of businesses can benefit from it, its pros and cons, and how IT managed service providers can assist with its set up and management.

What is Mimecast?

Mimecast is a cloud-based email management software that offers a comprehensive suite of services for email security, archiving, continuity, and productivity. It provides businesses with a unified and integrated platform that can manage and secure email communication across various devices and platforms. Mimecast’s services are designed to help businesses mitigate risks associated with email-based threats such as phishing, malware, ransomware, and other cyber-attacks. Its services include email security, archiving, continuity, and productivity.

Why should a business use Mimecast?

There are several reasons why businesses should consider using Mimecast, including:

1. Comprehensive email security: Mimecast’s email security services use advanced threat detection and prevention technologies to protect businesses from email-based threats. It provides protection against phishing attacks, malware, ransomware, and other email-borne threats.
2. Email archiving: Mimecast’s archiving services help businesses store and manage their email records securely. It provides a tamper-proof, immutable archive that can meet regulatory compliance requirements.
3. Email continuity: Mimecast’s continuity services ensure uninterrupted email communication even in the event of an email server outage or other disruptions.
4. Productivity: Mimecast’s productivity services include tools such as secure file sharing, large file sending, and message branding that can enhance communication and collaboration.

Which type of business should use Mimecast?

Mimecast is suitable for businesses of all sizes and industries, including healthcare, finance, legal, manufacturing, and retail. Any business that relies on email communication can benefit from Mimecast’s email management services. However, it is particularly useful for businesses that have to comply with regulatory requirements such as HIPAA, FINRA, or SEC, as Mimecast’s archiving services can help them meet these requirements.

Pros and cons of using Mimecast

Pros:

1. Comprehensive email management: Mimecast provides businesses with a unified and integrated platform that can manage all aspects of email communication.
2. Advanced threat detection and prevention: Mimecast uses advanced technologies such as AI and machine learning to detect and prevent email-based threats.
3. Regulatory compliance: Mimecast’s archiving services can help businesses meet regulatory compliance requirements.
4. Productivity: Mimecast’s productivity tools can enhance communication and collaboration among employees.

Cons:

1. Cloud-based service: Mimecast is a cloud-based service, which may not be suitable for businesses that prefer to have an on-premises solution.
2. Complex setup: Setting up and configuring Mimecast can be complex, requiring technical expertise.
3. Additional cost: Mimecast is a subscription-based service, and businesses may need to pay additional fees for advanced features or additional users.

How can an IT managed service provider assist with set up and management of Mimecast?

An IT managed service provider (MSP) can help businesses with the set up and management of Mimecast. MSPs can provide technical expertise and support to help businesses integrate Mimecast into their existing IT infrastructure. They can also help businesses configure Mimecast to meet their specific needs and requirements. Additionally, MSPs can provide ongoing monitoring, management, and support to ensure that Mimecast is running smoothly and efficiently. With an MSP’s assistance, businesses can optimize Mimecast’s features and functionalities and ensure that their email communication is secure and compliant.

Furthermore, an MSP can provide businesses with proactive security measures to mitigate any potential security threats. They can monitor the network traffic and use advanced technologies to detect and prevent cyber-attacks in real-time. This can be particularly useful for businesses that lack the in-house resources or expertise to manage their email security.

Finally, an MSP can also provide businesses with round-the-clock support, ensuring that any issues with Mimecast are addressed promptly. This can help businesses minimize downtime and ensure that their email communication is always up and running.

Mimecast is a comprehensive and robust email management software that can help businesses protect their sensitive information and ensure uninterrupted communication. It is suitable for businesses of all sizes and industries and can provide a unified and integrated platform for email management. However, setting up and configuring Mimecast can be complex, and businesses may need the assistance of an IT managed service provider to optimize its features and functionalities fully. With an MSP’s assistance, businesses can ensure that their email communication is secure, compliant, and always up and running.